Those of use who work in IT are frequently called upon to explain our work to people who are less familiar with computers than we are. It should be our goal to speak and write as clearly as possible. To do that we must avoid jargon, slang and expressions which are easily misunderstood. We should not write to be understood. We should write so as not to be misunderstood.

It looks like Webmin lets you create DNS entries which BIND 9 does not like. When it sees one it refuses to load the whole zone and keeps what it has in RAM. This may go unnoticed for months until the server is rebooted. BIND then restarts with that zone completely empty!

Have you every wondered why we call a harsh policy “draconian”? This is one of those words which comes from the name of a famous person.

I have been grieving ever since Voicepulse canceled its flexrate program and been looking for a new low-price provider with good quality.

A common source of echo in VoIP phone systems is the telephone handsets. Of course, non-VoIP phone systems have this source of echo too, but it often is not so evident because without the buffering the echo delay is not as long.

Old Bell 500 series telephones have a wad of cotton wool in the handset to prevent sound from traveling from the receiver, through the hollow handset body, to the transmitter. But, many modern telephone handsets lack this important component. Here I show how I added cotton wool to the handset of a Linksys SPA-841 in order to reduce echo.